Your phone rings. No one answers. Customer gone. It happens 30% of the time in most businesses.
Typical in SMEs with 300+ monthly contacts. Many happen outside working hours.
If you don't answer, they pick the next provider. It takes seconds to lose a customer.
Based on €80-€300 average ticket. This is money you could be making.
See how Totem Voice can work for your business
"We receive 400 calls per week. Now the assistant handles triage and follow-ups. We've drastically reduced no-shows."